SKU(재고 관리 코드): CPA16200K-8-A

QUALITY GUARANTEE
100% SAFE CHECKOUT
FAST SHIPPING
90-DAY RETURN
Shipping & Return
How long does shipping take?
Delivery Time= Processing Time + Shipping Time. Processing time differs from product to product. Some popular styles can be shipped out within 24 hours, while engraved or custom orders may take up to 1-5 business days. Shipping time depends on the shipping method you selected. For more information, please check Shipping & Delivery.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination.
Will I have to pay customs duties, taxes or other fees?
Customers are responsible for customs taxes, duties or import charges. We do not cover any additional charges or costs for the final delivery of the package to your destination or country.
Jewelry Quality & Care
What material is this jewelry made of?
We use high-quality 316L stainless steel and 925 sterling silver. All materials are hypoallergenic, nickel-free, and lead-free.
Will this jewelry turn my skin green?
No. Our stainless steel and sterling silver jewelry is tarnish-resistant and safe for sensitive skin. It won‘t turn your skin green or irritate.
How should I store/protect my jewelry?
Jewelry should be kept dry. If your jewelry is not used frequently, keep it stored in the provided dust bag. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area. Avoid storing the jewelry with rubber products. Always remove your jewelry when applying colognes, perfumes or other chemical products.
For the plated jewelry, I worry the color will fade off naturally.
We have a rigorous quality control process to ensure the quality of all of our jewelry. The plating will not fade off if you take care of your jewelry. You can visit this blog about Jewelry Care to learn more. In the rare event that something is wrong with your jewelry, please immediately contact our customer service so we can help solve your problem. If a problem should arise and within the time limit of your warranty, we will make an exchange with you to replace your jewelry. For detailed information please see: 90-day return policy.
Oders & Payment
How do I make changes after my order has been placed?
If you notice a mistake with your order after receiving an order confirmation email, please email to support@faithheart-jewelry.com. If it's after business hours, leave us a clear and detailed message with your name, phone number, and order number if available.
Which payment methods do you accept?
We accept PayPal Express, PayPal Credit, Google Pay, Apple Pay and all major credit cards.
Is my personal information kept private?
We are totally committed to protecting your privacy. We will not disclose information about our customers or visitors to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. For more information, please read our privacy policy in full.
Sizing & Personalization
How do I choose the right chain length?
Necklace lengths range from 18“ to 30”. 18“ sits at the collarbone, 20” at the chest, and 22”-24“ hangs lower. A size guide is available in the product images. For more information, please check the Sizing Guide.
How do I find my ring size?
Use our printable ring sizer or measure the inner diameter of a ring that fits. For more information, please check the Sizing Guide.
Can I get this piece engraved or personalized?
Yes, select styles offer custom engraving. Check the product page for available personalization options.
Returns & Guarantee
What is your return policy?
We offer an easy, hassle-free 90-day return policy. If you are not completely satisfied with your purchase, you may return it for a refund within 90 days of the delivery date. If you would like to know more, please view our 90-day return policy.
